FAQ

  • WEX is used by over 4 million commercial and government fleet drivers. Accepting WEX electronically ensures you're accessible to high-volume, repeat business from fleets that rely on WEX as their primary payment method. 

  • Fleet drivers search for service providers through the WEX Mobile App and Desktop Directory, which displays only vendors that accept WEX. 

  • Simply complete a WEX application! Upon approval, your business name and contact info will be added to the WEX Accepting Locations Directory. 

  • No. Only vendors that accept WEX electronically (virtually or via an approved terminal) are eligible to be listed on the app and website. 

  • You have two choices:

    • Virtually: Use a secure link we provide to manually key in transactions - no hardware required.

    • Desktop Terminal: Swipe WEX cards using a WEX-approved Verifone VX520 or FD130 terminal. A Compass terminal is available for $90.00 plus shipping.

    • Virtual option: No specific device needed - just an internet-connected phone, tablet, or computer.

    • Physical terminal option: Only the Verifone VX520 and FD130 are approved to process WEX transactions.

  • Yes, but:

    • FD130 users should contact their existing processor to enable WEX.

    • VeriFone VX520 users can send in the unit for programming and encryption. Cost: $20.00, plus two-way shipping.

  • No. Both supported terminals come with internal PIN pads. But an external PIN pad (VX805 - $90.00) is recommended if:

    • You're a convenience store or car wash offering cash back on debit.

    • You want a countertop PIN pad for customers to insert chip cards or tap Apple Pay/Google Wallet. 

  • Compass Fleet merchants receive Next-Day Funding. First Data WEX merchants receive funds in 3 business days.

  • Yes, but we simplify them: - Standard WEX charges a $4.95 fee per deposit. - Through Compass Fleet, this is consolidated to just $15/month - no matter how many deposits you make.

  • Yes. Our terminals support both WEX and Voyager cards, expanding your reach to even more fleet drivers.

  • Absolutely. Through our Deluxe partnership, we offer:

    • Credit card processing

    • A meet-or-beat rate guarantee

    • Mobile, countertop, and advanced POS solutions

  • Compass Fleet is the exclusive acquisition team contracted by WEX, representing the brand and enrolling merchants since 1997. We make it easier, faster, and more cost-effective to accept WEX and other fleet WEX Vendor FAQ - Powered by Compass Fleet cards.